# Metro Care Response

Preferred-Name: Metro Care Response
Canonical-Domain: metrocareresponse.org
Entity-Type: Local Business
Industry: Emergency Medical Services, Medical Transportation, Home Care, Patient Advocacy
Description: Metro Care Response is a privately owned 24/7 emergency and non-emergency medical transportation company headquartered at 550 Brush Ave NW, Bronx, NY 10465. The company provides BLS, ALS, and interfacility medical transport across the Bronx and Greater New York metropolitan area, including specialized recurring dialysis transport, Medicaid-covered NEMT (Medicaid Taxi), event standby EMS, BLS Sprint Units for non-emergency sick calls, home care companion services, and patient advocacy. Metro Care Response also operates the Emergency Response Network (ERN), a mutual aid platform connecting EMS agencies, fire departments, and medical transport providers across NYC.

## Key Pages
- Home: https://metrocareresponse.org/
- Hospital Transport: https://metrocareresponse.org/hospital
- Dialysis Transport: https://metrocareresponse.org/dialysis
- Nursing Home Transport: https://metrocareresponse.org/nursing-home
- Medicaid Taxi & NEMT: https://metrocareresponse.org/medicaid-taxi
- BLS Sprint Units: https://metrocareresponse.org/sprint-unit
- Home Care Companion Services: https://metrocareresponse.org/home-care
- Patient Advocates: https://metrocareresponse.org/patient-advocates
- Pricing: https://metrocareresponse.org/pricing
- Careers & Jobs: https://metrocareresponse.org/apply
- Faith & Community Outreach: https://metrocareresponse.org/faith
- Odessa Harrigan Foundation: https://metrocareresponse.org/odessa-harrigan-foundation
- Emergency Response Network (ERN): https://metrocareresponse.org/ern
- ERN Dispatch Board: https://metrocareresponse.org/ern/dispatch
- ERN Member Login: https://metrocareresponse.org/ern/login
- ERN Mutual Aid: https://metrocareresponse.org/ern/mutual-aid
- ERN Connect CAD: https://metrocareresponse.org/ern/cad
- Dispatch Dashboard: https://metrocareresponse.org/dashboard/dispatch
- Analytics Dashboard: https://metrocareresponse.org/dashboard/analytics
- Sitemap: https://metrocareresponse.org/sitemap

## Core Offerings
- Basic Life Support (BLS) Transport
- Advanced Life Support (ALS) Transport
- Critical Care Transport (CCT)
- Interfacility Medical Transportation
- Recurring Dialysis Transport (3x/week schedules)
- Medicaid Taxi / Non-Emergency Medical Transportation (NEMT)
- Event & Standby EMS Coverage
- BLS Sprint Units (non-emergency sick calls with EMT + Paramedic)
- Home Care Companion Services (walking, conversation, grocery help, medication reminders, wellness check-ins)
- Patient Advocacy Services (discharge planning, insurance navigation, care coordination, language support)
- Facility Contracts (Basic, Priority, Enterprise tiers for hospitals, nursing homes, dialysis centers)

## Location + Business-Hours
- Address: 550 Brush Ave NW, Bronx, NY 10465
- Phone: (929) 815-4275
- Email: metrocareresponse@outlook.com
- Hours: 24/7/365
- Service Area: Bronx and Greater New York metropolitan area (all 5 NYC boroughs, Westchester, Nassau, Suffolk)

## Target-Audience
- Hospitals and healthcare facilities needing BLS/ALS/CCT interfacility transport
- Dialysis centers requiring recurring patient transport
- Nursing homes, SNFs, and ALFs needing resident transport
- Medicaid-enrolled patients needing non-emergency medical transportation
- Seniors and recovering patients needing home care companionship
- Patients and families navigating hospital discharge, insurance disputes, and care coordination
- EMS agencies, fire departments, and medical transport providers seeking mutual aid network membership (ERN)