Medicaid, Medicare,
& Private Pay
We make insurance and billing simple. Whether you have Medicaid, Medicare, private insurance, or no insurance at all — we will verify your coverage, handle the paperwork, and get you transported with zero stress.
Coverage Breakdown
By Payer
Every insurance plan is different. Here is what each major payer typically covers — and how we make the process effortless for you.
Medicaid (New York State)
Most Patients Pay $0Medicaid FFS (Fee-for-Service), Fidelis Care, Healthfirst — and 3 more
What is Covered
- BLS non-emergency transport
- ALS when medically necessary
- Dialysis transport (3x/week)
- Hospital discharge transport
- Nursing home transfers
What is NOT Covered
- Non-medical transport
- Sprint Unit sick calls
- Home care companion visits
How It Works
Call us at (929) 815-4275 — we will verify your Medicaid eligibility and start the authorization process the same day.
Medicare Part B
80% Covered by MedicareOriginal Medicare (Part B), Medicare Advantage Plans —
What is Covered
- BLS ambulance when medically necessary
- ALS1 transport
- ALS2 when 3+ meds administered
- Emergency ambulance transport
What is NOT Covered
- Non-emergency transport without medical necessity
- Sprint Unit sick calls
- Home care companion visits
How It Works
If you have both Medicare and Medicaid (dual-eligible), your out-of-pocket cost is typically $0. We handle the secondary billing automatically.
Private Insurance
We Bill DirectlyAetna, Cigna, Empire BlueCross BlueShield — and 4 more
What is Covered
- BLS, ALS, and CCT transport
- Event standby EMS (case-by-case)
- Some Sprint Unit services
- Critical care transport
What is NOT Covered
- Varies by plan — always verify first
How It Works
Unsure what your plan covers? Send us your insurance card — we will verify your benefits and give you an exact cost estimate before transport.
Self-Pay / Uninsured
Payment Plans AvailableCash, Check, Credit / Debit Card — and 2 more
What is Covered
- All services available
- No insurance required
What is NOT Covered
- None — all services accessible
How It Works
Ask about our Hardship Discount Program — we offer reduced rates for patients facing financial difficulty. No one is denied transport due to cost.
Billing You Can Trust
No surprise charges. No hidden fees. No insurance games. Just honest, transparent billing for every transport.
HIPAA-Compliant Billing
All billing documentation is encrypted, transmitted securely, and stored in compliance with federal privacy regulations.
Dedicated Billing Team
Our billing department is available Monday–Friday, 9 AM – 5 PM, to answer questions, resolve disputes, and set up payment plans.
Fast Claim Submission
We submit claims within 24–48 hours of transport. Electronic filing means faster processing and quicker reimbursement.
No Surprise Billing
We provide upfront cost estimates for self-pay patients and never bill for services not rendered. Transparent pricing is our policy.
Billing & Coverage
Questions Answered
Everything you need to know about insurance coverage, prior authorization, out-of-pocket costs, and payment options.
Yes — New York State Medicaid covers medically necessary non-emergency ambulance transport, including BLS and ALS. Dialysis transport, hospital discharges, and nursing home transfers are typically covered with prior authorization. Most eligible patients pay $0 out of pocket.
Our Billing Team Is Here to Help
Unsure what your insurance covers? Need a cost estimate before transport? Want to set up a payment plan? Our billing specialists are available Monday–Friday, 9 AM – 5 PM, and our dispatch team can answer urgent coverage questions 24/7.
Insurance / Billing Inquiry
Send us your question and we will respond within 1 business day.