Emergency Response
Network
A next-generation mutual aid platform connecting EMS agencies, fire departments, and medical transport providers across the New York metropolitan area — launching soon.
Request Early Access
Be the first to know when ERN launches. Priority access for founding member agencies.
What ERN Members Will Get
Instant Mutual Aid Alerts
Real-time network-wide notifications when a member agency declares a surge or mass casualty event.
Shared Personnel Pool
Access credentialed EMTs, paramedics, and drivers from partner agencies during high-demand periods.
Equipment & Vehicle Sharing
Request additional ambulances and medical equipment from network members within your region.
Unified Compliance Tracking
Centralized credentialing, licensing, and compliance records for all network personnel.
Network Analytics
Regional response time data, call volume trends, and mutual aid utilization reports.
Dedicated ERN Coordinator
A dedicated Metro Care Response liaison to support your agency's onboarding and ongoing participation.
ERN Service Region
The Emergency Response Network covers all five NYC boroughs plus Westchester, Nassau, and Suffolk counties — with active member agencies strategically positioned across the region.